Diving deeper into the data to make proactive decisions
Many organizations look to compliance as a baseline metric. Thanks to FTI’s digital processes, they receive actionable data that makes it possible to drive strategic decision making beyond compliance.
Tracking the top frequently failed items across inspections is uncovering areas of improvement. Using the Frequently Failed Items report in Analytics, Josh tweaks his inspection templates regularly to ask for evidence in the form of pictures and notes when inspectors mark these responses as “failed.” This is allowing him to drill down deeper into the data, find leading indicators, identify key areas of improvement, and create a targeted approach to safety communications that ensures the same incidents don’t occur again.
“We are taking feedback from our teams along with the data we are seeing to make our audits more effective,” said Josh.
Data has allowed frontline employees to be more aware of the hazards they’re exposed to, and the safety team to adopt proactive safety mindsets and remain agile to changes in risk such as poor weather conditions.
Even in an extremely hazardous industry, FTI saw a 68% reduction in the frequency of reportable incidents since implementing SafetyCulture. Compared to the previous year’s commendable Total Recordable Injury Rate (TRIR) of 0.44, they saw a drop to an even lower rate of 0.18. Constant vigilance and improvement of safety processes is a priority for FTI and the numbers show it. In 2021, 5 million man-hours were worked across its organization and only 5 recordable safety incidents occurred. An extraordinary 64,000 inspections have been conducted in the SafetyCulture platform and that amount only continues to grow.
FTI isn’t just measuring their success by the improvement it can quantify. It considers employee safety the greatest success of all. “SafetyCulture is an integral part of our processes. The data we are collecting is allowing our teams to become more aware of hazards they’re exposed to and preventing incidents. More than anything, we care about our people and want them to get home safely at the end of the day. When it comes to ROI, there is no dollar value to coming home to a hug from my son.”
Watch Josh share his story, best practices, and tips and tricks for SafetyCulture success at the 2021 Made Extraordinary Summit. Check out his session, How to Use Your Data for Impactful Results.
SafetyCulture meets the needs of multiple divisions
After seeing the impact of Safety Culture platform within the Faith Technologies division of the organization, FTI’s Excellerate manufacturing division has also adopted the tool to maintain manufacturing best practices. Senior Safety Manager, Joseph Bolle, manages the safety programs for five separate manufacturing facilities where they produce electrical components and assemblies. One of his key responsibilities is identifying areas for safety improvement.
Every value stream leader completes at least one inspection in SafetyCulture per week, including 5S and Lean Manufacturing audits to create and improve efficiency, as well as facility audits to make sure the spaces themselves are in compliance.
Before SafetyCulture, these inspections were completed mostly on paper. “Pulling data from inspections used to be time consuming and cumbersome. We had to do a lot of guessing around the completion of corrective actions. Now, we can get really specific with information and see exactly where issues lay,” said Bolle.
One of the biggest impacts SafetyCulture has made to how this group operates is the ability to assign corrective actions within it to the right person to get the job done. Every action taken is recorded within SafetyCulture, and there is accountability to get issues resolved quickly, and Joseph gets notified when corrective actions have been completed.
Using SafetyCulture Analytics, Joseph pulls data bi-weekly and uses the top 10 frequently failed items as focus points for continuous improvement and to identify trends.