- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/month (with a free 30-day trial period)
- Platforms supported: Available on mobile app (iOS and Android) or a web-based software
Why use SafetyCulture?
Managing a geographically scattered workforce is incredibly challenging. It requires maintaining clear communication lines to ensure everyone is on the same page and 360-degree visibility for work progress tracking and worker safety. SafetyCulture’s versatile and scalable enterprise mobile workforce solution is the right tool for resource deployment and field service management. With its robust features set, available even in offline or low connectivity, the workforce becomes more cohesive for increased efficiency and productivity.
Features:
- Enhance accuracy in data collection when conducting inspections and similar workflows by replacing paper-based processes with digital forms accessible via mobile devices.
- Improve coordination when scheduling tasks and increase accountability when completing work assigned at due dates and times.
- Gain a comprehensive view of the mobile workforce by analyzing performance metrics and making the necessary changes or adjustments for continuous improvement.
- Ensure worker safety by utilizing a lone monitoring tool with check-in/out capabilities, GPS for location tracking, progress monitoring, and real-time alerts in case of emergencies.
- Get a clearer understanding of issues and requirements by capturing data with images, audio, and video recordings for transparency and compliance.
Why use Workstatus?
With a diverse client base across industries, Workstatus is the best workforce management software for companies looking to track employees working in the field or remotely. Its robust features laid out on a user-friendly interface make this a favorite among first-time users. It is also quite affordable, which is perfect for small to mid-sized businesses.
Features:
- Employee Productivity Tracking
- Attendance & Shift Scheduling
- Location & Impact Insights
- Free Version: None
- Pricing: Starts at $5 per user per month, billed annually (with a free trial)
- Platforms supported: Web, On-Premise, iOS, Android
Why use Tanda?
Australia-based Tanda is currently one of the best mobile workforce management solutions with HR and payroll modules. Aside from its intuitive interface, powerful scheduling capabilities, and extensive integration options, its current users commend it for its focus on compliance management, ensuring companies adhere to strict regulations.
Features:
- On-Location Attendance Recording
- GPS Clock-Ins
- Automated Shift Swapping
- Free Version: None
- Pricing: Customized quote provided upon registration Contact the Tanda sales team for more information (with a free 14-day trial)
- Platforms supported: Web, iOS, Android
Why use Gomocha?
Founded in the Netherlands in 2007, Gomocha is a versatile cloud-based platform packed with mobile workforce management tools. Designed specifically for field services, operational managers will find it easier to schedule jobs, dispatch workers, and optimize routes, to name a few. With automation, companies can reduce costs, increase revenues, and deliver exceptional service.
Features:
- Dispatch Scheduling
- Technician Enablement
- Reporting and Documentation
- Free Version: None
- Pricing: Contact the Gomocha sales team for more information (with a free trial)
- Platforms supported: Web, iOS, Android
Why use Veriato?
Designed for risk management, employee monitoring, and behavior analysis, Veratio also offers a mobile workforce management app that provides companies with insights into worker productivity. It can also detect threats and vulnerabilities in real time, from data breaches to physical emergencies that put workers in danger.
Features:
- Employee Activity Tracker
- Productive Vs. Idle Time Checks
- Email and Chat Monitoring
- Free Version: None
- Pricing: Starts at $15 per user per month, billed annually (demo may be scheduled)
- Platforms supported: Web, On-Premise, Android
Why use ClockShark?
Primarily a time-tracking and work-scheduling solution, ClockShark is also an effective digital tool for managing the company’s mobile and remote workers. The platform’s mobile-centric capabilities enable field workers to tag their specific locations, accomplish their tasks, and send progress reports to their managers in real time.
Features:
- Mobile Scheduling
- Time and Attendance Tracking
- Employee Time Clock
- Free Version: None
- Pricing: Standard plan costs $40 per month (with a 14-day free trial)
- Platforms supported: Web, iOS, Android
Why use ExakTime?
Designed to track attendance and time for mobile workforces, ExakTime helps companies verify the location of their employees in the field and monitor their activities. In operations since 1999, their long-standing reputation and reliability make them the top option for many companies in the construction industry.
Features:
- GPS Time Tracking App
- Rugged Time Clocks
- Photo ID Capture for Clock-In and Out
- Free Version: None
- Pricing: Starts at $9 per employee per month, billed annually (demo and discount also available upon sign-up)
- Platforms supported: Web, iOS, Android
What is Mobile Workforce Management?
A Mobile Workforce Management System or Software (MWMS) is a digital platform that facilitates the efficient management of employees who work outside traditional office settings. With tools for scheduling, task assignment, real-time monitoring, and communication, companies can ascertain that their employees get to accomplish their jobs and provide support when requested or in case of emergencies.
Benefits
Numerous companies across industries recruit workers who fill field-based roles, such as line or equipment installers in telecommunications, travel nurses in healthcare, and surveyors in construction and mining. Serious crises like the recent pandemic have also compelled companies to offer remote or hybrid work to sustain operations despite lockdowns.
A digital system, with its numerous features, can help businesses organize their people and corresponding tasks. Here are the top benefits of using mobile workforce management solutions:
- Improved Efficiency and Productivity – With MWM solutions, managers can optimize scheduling and assign tasks based on proximity and skill set. It is also easier for employees to access work-related information wherever they are and send real-time updates on work progress.
- Better Resource Allocation – Route optimization, personnel scheduling, and equipment tracking are all possible with the platform. By minimizing waste and maximizing utilization, the company gets significant savings on operational costs.
- Ensured Safety – Thanks to GPS capabilities and live updates, supervisors gain visibility into field operations that lets them track workers and monitor their activities. Aside from assessing and analyzing performance in real-time, they can provide timely support and respond to emergencies quickly.
- Enhanced Communication – Instant messaging, VoIP calling, centralized dashboards, and numerous other tools enable supervisors and mobile or remote workers to interact when necessary. This reduces communication gaps, which may lead to delays, errors, and misunderstandings.
- Guaranteed Compliance – Collecting accurate data during inspections, tracking hours worked, reporting incidents and subsequent resolutions, and collating worker certifications are time-consuming administrative tasks. With the platform’s numerous tools, companies can accomplish all those and submit full documentation in accordance with labor regulations, safety standards, and industry requirements.
Key Features
There are industry-specific platforms that may have some of the features that can help organizations manage their remote or mobile team members. However, comprehensive enterprise mobile workforce solutions will have everything you may need:
- Customizable Checklists for Various Workflows
- Centralized Repository for Document Management
- Task Management
- Scheduling Tools
- Time and Activity Tracking
- Location Tagging
- Communication Tools
- Resource and Asset Management
- Incident Management
- Reporting and Analytics
- Training and Continuous Education
- Integration with Existing Systems and Other Solutions (e.g., CRM, ERP, CMMS, etc.)
- Mobile Accessibility with Offline Capabilities
Choosing the Right Mobile Workforce Management Software
Any of the mobile workforce management systems described are effective in streamlining relevant tasks, monitoring employees’ progress at work, and ensuring their safety in real time. Before taking your final pick, review your options in the summary below:
| Mobile Workforce Management | Free Version | Paid Plan | Mobile App |
| SafetyCulture | Yes | $24/user/month* | Yes |
| Workstatus | No | $5/user/month | Yes |
| Tanda | No | Custom quote | Yes |
| Gomocha | No | Contact for pricing | Yes |
| Veriato | No | $15/user/month* | Android |
| ClockShark | No | $40/month | Yes |
| ExakTime | No | $9/employee/month* | Yes |
* billed annually
Eunice Arcilla Caburao