Customizable Templates, Forms, Checklists |
Offers basic customization options for creating general surveys and data collection templates or forms |
Provides pre-made and highly customizable templates and forms for inspections, audits, general surveys, and data collection in most industries |
Mobile Accessibility |
Available on web |
Available on web and mobile (with a dedicated app for iOS and Android) |
User Interface and Ease of Use
|
Has a clean and simple interface to easily create and respond to surveys |
Intuitive, simple, and easy-to-deploy platform. No coding knowledge needed. |
Integrations and AI Capability
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Integrates seamlessly with other apps within the Google ecosystem; no AI capabilities |
Integrates with Business Intelligence (BI) tools for streamlining wider operations; has an AI-powered template builder |
Data Reporting and Analysis
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Basic data analysis features (charts, summaries) to review and analyze survey responses |
Advanced analytics and reporting tools for various data types toward continuous improvement and compliance tracking (charts, dashboards, attributes, filters, etc.) |
Offline Mode |
Limited offline functionality |
Reliable offline mode for collecting data anytime, anywhere, even in remote areas |
Customer Support
|
General support through the Google Workspace platform via case filing and email only |
Dedicated email support, live chat, and phone assistance |
Help Center |
Utilizes the Google Workspace Help Center, including documentation, tutorials, and community forums |
Maintains a comprehensive help center with resources (videos and tutorials), guides, and FAQs |
Security and Compliance |
Adheres to Google’s security measures within the Google Workspace environment |
Prioritizes security and compliance features, including data encryption and compliance with industry standards |
Pricing |
Basic personal plan is free, paid plans start at $12/user/month billed annually. |
Basic plan is free, paid plans start at $24/user/month. Billing options are monthly or annual. Custom pricing available for enterprise. |