- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/month (with a free 30-day trial period)
- Platforms supported: Available on mobile app (iOS and Android) or a web-based software
Why use SafetyCulture?
A top-rated software solutions provider, SafetyCulture is a highly trusted and reliable partner of utility companies globally, including the National Grid UK and Ausgrid Electrical Services. With this full-featured platform, companies get a better view of their assets at any site through 24/7 monitoring, deal with issues effectively and promptly with the help of instant communications, and drive operational safety and efficiency through robust data analytics. With SafetyCulture, organizations in this industry can provide top-notch services, strengthening social services in communities and improving their consumer’s lives.
Features:
- Maintain a detailed inventory of all the company’s assets by tracking their location with the help of geo-tagging and monitoring their condition, specifically when there is a need for repair, replacement, or upgrade.
- Immediately detect environmental anomalies before they create problems in various sites, facilities, or equipment by installing sensors.
- Ensure routine inspections, safety checks, and equipment maintenance are done on time through proper scheduling and task delegation with specific details.
- Standardize remote or on-the-spot inspections to ensure accurate data gathering by using checklists and templates downloaded from the Public Library and storing these in a centralized dashboard for compliance reporting.
- Enhance asset tracking and monitoring functionalities by integrating must-have systems, like GIS (Geographic Information Systems) and SCADA (Supervisory Control and Data Acquisition).
Why use HxGN EAM?
Utility companies across the globe have benefited from Hexagon’s full suite of products. One of the most sought-after, the Asset Performance Management solution, helps utility providers reduce downtimes and inefficiency through round-the-clock condition monitoring that drives proactive maintenance activities and quick response for identified problems.
Features:
- Reliability maintenance
- Autonomous operations
- Asset performance analysis
- Free Version: None
- Pricing: Contact Hexagon’s sales team for more information (with a 10-day free trial of their GIS or enterprise application)
- Platforms supported: Web, On-premise, iOS, Android
Why use Cityworks?
Formerly known as Azteca Systems before Trimble’s acquisition, Cityworks has nearly four decades of expertise in supporting utility companies, particularly in managing their public assets. With a full array of GIS-centric applications, this platform provides complete visibility into the assets critical to the operations so utility services can handle unexpected issues that may cause disruptions and delayed service.
Features:
- ArcGIS for real-time data accessibility
- Workflow management
- Advanced mapping interface
- Free Version: None
- Pricing: Contact the Cityworks sales team for more information
- Platforms supported: Web, iOS, Android
Why use Accruent?
Facilitating optimal operations, lowering costs, and making data-driven decisions for the utility company and its customers are made easier with Accruent’s asset management software. Best of all, users can retrieve any information, from maintenance documents to work orders, from their mobile phones, further improving overall work efficiency.
Features:
- Asset inventories
- Maintenance management
- Actionable dashboards and reporting
- Free Version: None
- Pricing: Cost estimates provided upon sign-up (comes with an interactive demo)
- Platforms supported: Web, On-premise, iOS, Android
Why use AssetWorks?
Backed by 40 years of industry expertise, AssetWorks EAM has become a leading platform that helps utility companies streamline their asset inventory and management. This fully integrated solution provides an all-encompassing view of the operations so managers can identify critical components and become more proactive in extending their assets’ lifecycle.
Features:
- Asset tagging with GIS
- Work order management
- Worker connection and mobilization
- Free Version: None
- Pricing: Starts at $2,500 (demo may be scheduled upon registration)
- Platforms supported: Web, iOS, Android
Why use Nuvolo?
Tracking and managing hundreds of machines, gadgets, and tools in numerous facilities is incredibly challenging. With Nuvolo’s EAM software, utility services can improve task-heavy processes, minimize them to an easy-to-handle, mobile-accessible checklist, and accomplish preventive maintenance tasks or emergency repairs with little to no hassle.
Features:
- Facility and equipment condition assessments
- Optimized maintenance scheduling
- Mobile rounds manager
- Free Version: None
- Pricing: Contact the Nuvolo sales team for more information (demo may also be requested)
- Platforms supported: Web, iOS, Android
Why use eMaint CMMS?
This CMMS (Computerized Maintenance Management System) enables utility companies to properly tag their numerous assets, monitor their condition and performance, review history logs, and prepare work orders for predictive and preventive maintenance through a unified and user-friendly dashboard. With eMaint, operational delays and downtimes are minimized, ensuring reliable customer service.
Features:
- Asset management
- Task scheduling
- Mobile maintenance
- Free Version: None
- Pricing: Starts at $69 per user per month (with a free trial)
- Platforms supported: Web, iOS, Android
Why use Fiix?
This CMMS platform from Rockwell Automation enables users to evaluate their asset’s conditions and promptly handle possible malfunctions. Fiix is the best solution for companies that want to efficiently manage their assets to extend their lifecycle, optimize operations while cost-cutting, and improve their services.
Features:
- Asset management with QR code scanning
- Automated task scheduling
- Offline capabilities
- Free Version: Yes. Basic features may be used for free for up to 25 active PMs.
- Pricing: Starts at $45 per user per month, billed annually (first month free of charge)
- Platforms supported: Web, iOS, Android
What is Utility Asset Management Software?
Utility asset management software is a specialized digital tool that helps companies in the utility industry (e.g., electric, gas, water, and telecommunications) to efficiently manage physical assets that are critical to their operations, such as transmission substations for electric companies, treatment plants for water utilities, and generic equipment like transport vehicles. The software’s primary function is tracking these assets so that companies properly utilize them and carry out necessary maintenance or repairs to ensure their longevity.
Benefits
The utilities industry provides essential services vital in everyone’s daily lives. Any disruption in the operation could mean disaster for everyone relying on it. Infrastructure monitoring and maintenance prevent power interruptions, intermittent water delivery, and ISP (Internet Service Providers) outages. With the help of utilities asset management software, companies can effectively accomplish those tasks and reap more rewards.
- Improved asset efficiency – The platform lends complete visibility into the operations, providing real-time data on asset conditions and maintenance needs. With this, companies can maximize the efficiency and reliability of their assets, reducing destructive downtimes and increasing customer satisfaction.
- Better decision-making – Numbers don’t mean anything if not translated into improved operational efficiency and better customer service. Digital solutions with integrated analytics provide the much-needed insights that inform their decision-making for handling incidents, creating management strategies and long-term planning.
- Enhanced regulatory compliance – The utility sector is highly regulated because of its impact on people’s lives, the community, and the environment. Keeping up with different levels of mandates (e.g., municipal, state, and federal) is much easier with automated reporting, reviewing, and submission.
Key Features
There are hundreds of generic asset management platforms available today. However, it is generally better to leverage software solutions that highlight features specifically designed for the industry. Whichever you go for, here is a short list of the essentials:
- Asset tracking
- Facility monitoring
- Asset condition monitoring
- Template, document, and asset history library
- Resource allocation optimization
- Preventive maintenance
- Work order management
- Issues and incident management
- Compliance management
- Budget forecasting and predictive analytics
- Communication tools
- Sensor integration
- Integration with GIS and SCADA systems
- Mobile accessibility
Selecting the Right Utility Asset Management Software
The digital platforms discussed above are by far the best asset management software for utilities. Any of these give the company a competitive edge over others and, more importantly, ensure their reliability and trustworthiness. Before making your final choice, take a look at the summary below:
| Asset Management Software | Free Version | Paid Plan | Mobile App |
| SafetyCulture | Yes | $24/user/month* | Yes |
| HxGN EAM | No | Contact for pricing | Yes |
| Cityworks | No | Contact for pricing | Yes |
| Accruent | No | Contact for pricing | Yes |
| AssetWorks | No | $2,500 | Yes |
| Nuvolo | No | Contact for pricing | Yes |
| eMaint CMMS | No | $69/user/month | Yes |
| Fiix | Yes | $45/user/month* | Yes |
* billed annually
Eunice Arcilla Caburao